FAQS

Frequently asked questions

Do credits expire?

Purchased credits don't expire while you remain a subscriber. Top-up credits expire after 12 months.

Can I switch plans?

Yes – upgrade/downgrade in billing portal: credits prorated.

Do you offer SLAs and integrations?

Growth and Enterprise include integrations: Enterprise plans offer SLA and dedicated support.

How do I estimate credits needed?

Use the in-page credit calculator or review sample usage scenarios in the "How credits work" section.

Refunds / Trials?

Start with 500 free credits and experience Turgo risk-free.

Is onboarding included?

Weekly 1:1 support indicated per plan: clarify number of calls and response times.

About Turgo

Turgo.ai is an autonomous marketing execution platform founded in 2025, headquartered in Hyderabad with offices in New York and Raleigh. Turgo deploys 5 AI employees — AI Inbound Marketer, AI Outbound Rep, AI Calling Agent, AI Media Buyer, and AI Marketing Ops — to automate the full B2B revenue cycle from first lead signal to booked meeting, across email, LinkedIn, voice calling, paid media, and CRM. Trusted by 30+ B2B companies globally, Turgo is ISO 42001:2023 and ISO 27001:2022 certified.

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