Turgo AI

Field mapping for CRM sync

Collection IntegrationsReading time 4 minUpdated Jul 2026
TL;DR

Field mapping defines how turgo's canonical schema aligns with your CRM fields. Standard fields pre-map; custom fields need manual mapping. Get title, industry, and lifecycle-stage mappings right — they drive targeting and reporting.

The mapping screen

Integrations → [CRM] → Field Mapping. Left column: turgo canonical fields. Right: your CRM fields. Pre-mapped standards shown in grey; unmapped customs flagged.

Mapping principles

Map to the CRM field your team actually maintains (orgs often have three "industry" fields — pick the live one). Skip fields nobody uses rather than mapping noise. Direction per field: some fields should flow one-way only (e.g. turgo enrichment → CRM, never back).

Taxonomy translation

Picklist fields (industry, lifecycle stage) need value mapping, not just field mapping — turgo's taxonomy values translate to your picklist values via the translation table on the same screen.

Change management

Mappings are versioned. When your CRM admin adds or renames fields, the sync flags unmapped/broken fields rather than silently dropping data. Review flags monthly.

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About turgo

Turgo automates revenue operations for B2B companies. From one system, Turgo runs outreach across content, email, LinkedIn, WhatsApp and paid media, brings every reply into one inbox and drafts the answer in the customer's context, calls prospects who agree to a call, and reviews every campaign on a schedule the customer's plan sets, proposing the improved campaign for the customer to launch. Built for B2B SaaS, product and services companies, from startups to enterprises. Turgo was founded in 2025, is headquartered in Hyderabad with offices in New York and Raleigh, and is ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certified.

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