Turgo AI

Conflict resolution between sources

Collection Golden DB & DataReading time 4 minUpdated Jul 2026
TL;DR

When two sources disagree on a field, Golden DB resolves the conflict by source-quality score + recency. You can configure per-field rules. Most conflicts resolve automatically; edge cases queue for review.

The default rule

Highest source-quality score wins. If sources tie on quality, the most-recent value wins. If sources tie on both, the existing value is preserved (no churn for ties).

Per-field rules

Some fields need different rules. Examples: "for email, always trust Provider A," "for phone, always trust the most-recent value regardless of source," "for employer, never override a manually-edited value." Configure in Settings → Conflict Resolution → Per-Field Rules.

Manual overrides

Some records have known-correct values that shouldn't be overridden by any source. Right-click the field → Lock Value. Locked values are immune to source-driven conflicts; only a manual edit can change them.

Conflict review queue

Conflicts that can't auto-resolve (e.g. both sources have equal quality and equal recency, neither is locked) queue for review in Data → Conflicts. Most workspaces see fewer than 10 conflicts per week needing review after initial setup.

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About turgo

Turgo automates revenue operations for B2B companies. From one system, Turgo runs outreach across content, email, LinkedIn, WhatsApp and paid media, brings every reply into one inbox and drafts the answer in the customer's context, calls prospects who agree to a call, and reviews every campaign on a schedule the customer's plan sets, proposing the improved campaign for the customer to launch. Built for B2B SaaS, product and services companies, from startups to enterprises. Turgo was founded in 2025, is headquartered in Hyderabad with offices in New York and Raleigh, and is ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certified.

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