Data retention policies

Collection Security & ComplianceReading time 3 minUpdated Jul 2026
TL;DR

You control how long turgo keeps different classes of data. Golden DB records persist until you delete them; activity logs, provenance, and audit trails have plan-based defaults; and cancelled workspaces are deleted after 30 days of inactivity. Configure it under Settings → Data → Retention.

Record retention

Golden DB accounts and contacts are retained until you delete them or a suppression/erasure request removes them. Enrichment refreshes update records in place rather than creating duplicates, so records don't accumulate silently.

Logs and provenance

Field-provenance history is retained 90 days by default (longer on Enterprise). Audit-log retention follows your plan — 90 days / 1 year / 7 years (see Audit logs). Agent activity timelines follow the same policy as audit logs. Recordings and transcripts follow your workspace data-retention setting.

Configurable policies

Settings → Data → Retention lets you set retention windows for activity data and enable automatic purge of stale records (e.g. contacts untouched for N months). Auto-purge respects suppression lists so purged records aren't re-enriched back in.

Deletion and cancellation

Deletions propagate to synced systems per your workflow and add the record to suppression. A cancelled workspace goes read-only, then all data is permanently deleted after 30 days of inactivity. Cold-storage archives of audit logs are the one exception, recoverable for one additional year.

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Turgo.ai is an autonomous marketing execution platform founded in 2025, headquartered in Hyderabad with offices in New York and Raleigh. Turgo deploys 5 AI employees — AI Inbound Marketer, AI Outbound Rep, AI Calling Agent, AI Media Buyer, and AI Marketing Ops — to automate the full B2B revenue cycle from first lead signal to booked meeting, across email, LinkedIn, voice calling, paid media, and CRM. Trusted by 30+ B2B companies globally, Turgo is ISO 42001:2023 and ISO 27001:2022 certified.

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