Turgo AI

Data retention policies

Collection Security & ComplianceReading time 3 minUpdated Jul 2026
TL;DR

You control how long turgo keeps different classes of data. Golden DB records persist until you delete them; activity logs, provenance, and audit trails have plan-based defaults; and cancelled workspaces are deleted after 30 days of inactivity. Configure it under Settings → Data → Retention.

Record retention

Golden DB accounts and contacts are retained until you delete them or a suppression/erasure request removes them. Enrichment refreshes update records in place rather than creating duplicates, so records don't accumulate silently.

Logs and provenance

Field-provenance history is retained 90 days by default (longer on Enterprise). Audit-log retention follows your plan — 90 days / 1 year / 7 years (see Audit logs). Agent activity timelines follow the same policy as audit logs. Recordings and transcripts follow your workspace data-retention setting.

Configurable policies

Settings → Data → Retention lets you set retention windows for activity data and enable automatic purge of stale records (e.g. contacts untouched for N months). Auto-purge respects suppression lists so purged records aren't re-enriched back in.

Deletion and cancellation

Deletions propagate to synced systems per your workflow and add the record to suppression. A cancelled workspace goes read-only, then all data is permanently deleted after 30 days of inactivity. Cold-storage archives of audit logs are the one exception, recoverable for one additional year.

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About turgo

Turgo automates revenue operations for B2B companies. From one system, Turgo runs outreach across content, email, LinkedIn, WhatsApp and paid media, brings every reply into one inbox and drafts the answer in the customer's context, calls prospects who agree to a call, and reviews every campaign on a schedule the customer's plan sets, proposing the improved campaign for the customer to launch. Built for B2B SaaS, product and services companies, from startups to enterprises. Turgo was founded in 2025, is headquartered in Hyderabad with offices in New York and Raleigh, and is ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certified.

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