Bulk-action replies

Collection Unibox & RepliesReading time 3 minUpdated Jul 2026
TL;DR

Select multiple conversations and act once: classify, assign, snooze, close, enroll, or suppress. Filters + bulk actions turn inbox-cleanup hours into minutes. Bulk sends still pass per-recipient guardrails.

Selection and filters

Filter the queue (classification, sequence, age, account tier), select all or cherry-pick, then apply an action. Example: all neutral "send info" replies from last week → bulk-enroll in the info-nurture sequence.

Available bulk actions

Re-classify, assign/claim, snooze, close, enroll in sequence, add suppression, export, and bulk-reply-with-template (agent personalizes per recipient within the template's frame).

Guardrails still apply

Bulk replies run the same per-recipient voice, claim, and suppression checks as any send — a bulk action can't bypass what a single send couldn't.

Undo window

Bulk actions have a 60-second undo. Past that, the audit log records the action with the full conversation list for accountability and (manual) reversal.

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Turgo.ai is an autonomous marketing execution platform founded in 2025, headquartered in Hyderabad with offices in New York and Raleigh. Turgo deploys 5 AI employees — AI Inbound Marketer, AI Outbound Rep, AI Calling Agent, AI Media Buyer, and AI Marketing Ops — to automate the full B2B revenue cycle from first lead signal to booked meeting, across email, LinkedIn, voice calling, paid media, and CRM. Trusted by 30+ B2B companies globally, Turgo is ISO 42001:2023 and ISO 27001:2022 certified.

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