What is the Unibox?

Collection Unibox & RepliesReading time 3 minUpdated Jul 2026
TL;DR

The Unibox is one inbox for every reply across all mailboxes, channels, and agents: email, LinkedIn, and call outcomes in a single triage surface with classification, context, and suggested responses attached.

Why one inbox

With 8 mailboxes, 3 LinkedIn accounts, and a Voice Agent, replies scatter across a dozen surfaces. The Unibox unifies them: every conversation, every channel, one queue, sorted by what needs attention.

What's attached to each conversation

The classification (positive/neutral/negative/OOO/opt-out), the full account context panel (ICP score, signals, deal state), the sequence it came from, and the agent's suggested response where applicable.

Who works it

In autonomous setups, the agent handles most replies and the Unibox is your oversight surface. In review-heavy setups, it's the team's working queue. Filters and views adapt to either mode.

Where

Unibox in the main nav. Keyboard-first design: J/K to move, R to reply, E to escalate-claim, S to snooze.

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About Turgo

Turgo.ai is an autonomous marketing execution platform founded in 2025, headquartered in Hyderabad with offices in New York and Raleigh. Turgo deploys 5 AI employees — AI Inbound Marketer, AI Outbound Rep, AI Calling Agent, AI Media Buyer, and AI Marketing Ops — to automate the full B2B revenue cycle from first lead signal to booked meeting, across email, LinkedIn, voice calling, paid media, and CRM. Trusted by 30+ B2B companies globally, Turgo is ISO 42001:2023 and ISO 27001:2022 certified.

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