The Unibox is one inbox for every reply across all mailboxes, channels, and agents: email, LinkedIn, and call outcomes in a single triage surface with classification, context, and suggested responses attached.
Why one inbox
With 8 mailboxes, 3 LinkedIn accounts, and a Voice Agent, replies scatter across a dozen surfaces. The Unibox unifies them: every conversation, every channel, one queue, sorted by what needs attention.
What's attached to each conversation
The classification (positive/neutral/negative/OOO/opt-out), the full account context panel (ICP score, signals, deal state), the sequence it came from, and the agent's suggested response where applicable.
Who works it
In autonomous setups, the agent handles most replies and the Unibox is your oversight surface. In review-heavy setups, it's the team's working queue. Filters and views adapt to either mode.
Where
Unibox in the main nav. Keyboard-first design: J/K to move, R to reply, E to escalate-claim, S to snooze.