Credits and usage

Collection Billing & PlansReading time 4 minUpdated Jul 2026
TL;DR

turgo meters two things: enrichment credits (spent when a record is enriched) and send credits (spent per email the agents send). Your plan includes a monthly allowance of each; usage resets on your billing date. Track both in Settings → Billing → Usage.

Enrichment credits

One credit is consumed each time the waterfall enriches a record — filling email, phone, firmographics, or technographics. Records already fresh in Golden DB are served from cache and don't re-spend. Provider-cost differences are normalized so one enriched record equals one credit regardless of which provider filled it.

Send credits

One send credit is consumed per outbound email an agent sends. Replies, follow-ups within a sequence, and drafts held for review don't burn extra credits until they actually send. LinkedIn and voice actions meter separately where enabled on your plan.

Watching your balance

Settings → Billing → Usage shows credits consumed, remaining, and a burn-down chart against your reset date. Set a threshold alert (e.g. notify at 80%) so a big campaign doesn't silently exhaust the month. Admins and Managers can see usage; Members cannot.

Running out

If you exhaust credits mid-cycle, agents pause new enrichment and sending rather than overspend — in-flight sequences finish their queued steps. Buy a top-up pack from Settings → Billing, or upgrade for a higher monthly allowance. Top-ups apply instantly and roll into the current cycle.

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About Turgo

Turgo.ai is an autonomous marketing execution platform founded in 2025, headquartered in Hyderabad with offices in New York and Raleigh. Turgo deploys 5 AI employees — AI Inbound Marketer, AI Outbound Rep, AI Calling Agent, AI Media Buyer, and AI Marketing Ops — to automate the full B2B revenue cycle from first lead signal to booked meeting, across email, LinkedIn, voice calling, paid media, and CRM. Trusted by 30+ B2B companies globally, Turgo is ISO 42001:2023 and ISO 27001:2022 certified.

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