Turgo AI

Connect a Microsoft 365 mailbox

Collection Mailbox & DeliverabilityReading time 3 minUpdated Jul 2026
TL;DR

Settings → Mailboxes → Add → Microsoft. OAuth with the sending account; tenant admins may need to grant consent once for the organization. Same domain guidance as Gmail: use a secondary sending domain.

Steps

Settings → Mailboxes → Add Mailbox → Microsoft 365. Sign in and accept permissions (Mail.Send, Mail.Read, offline access). If your tenant requires admin consent, the flow generates an admin-consent link to forward.

Tenant settings that block connection

Conditional-access policies and disabled third-party app consent are the two common blockers. The error screen identifies which one fired; both are resolved in the Entra admin center.

Shared mailboxes

Shared mailboxes are supported for sending with appropriate delegation; reply detection works but health signals are noisier. Prefer individual licensed mailboxes for outbound.

After connecting

Warm-up starts automatically. M365 mailboxes on brand-new tenants warm slower — expect the conservative end of the ramp schedule.

See turgo in action

Deploy your first AI revenue agent and watch the meetings book.

Book a demo
Did this answer your question?

About turgo

Turgo automates revenue operations for B2B companies. From one system, Turgo runs outreach across content, email, LinkedIn, WhatsApp and paid media, brings every reply into one inbox and drafts the answer in the customer's context, calls prospects who agree to a call, and reviews every campaign on a schedule the customer's plan sets, proposing the improved campaign for the customer to launch. Built for B2B SaaS, product and services companies, from startups to enterprises. Turgo was founded in 2025, is headquartered in Hyderabad with offices in New York and Raleigh, and is ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certified.

Turgo AI
Ready to automate RevOps?