Turgo AI

Connect an IMAP mailbox

Collection Mailbox & DeliverabilityReading time 3 minUpdated Jul 2026
TL;DR

For providers without native OAuth: connect via IMAP/SMTP with host, port, and app password. Full sending and reply detection work; some health signals are reduced versus API connections.

What you need

IMAP host/port, SMTP host/port, username, and an app-specific password (most providers require app passwords when 2FA is on). Settings → Mailboxes → Add → IMAP/SMTP.

Limitations vs API connections

Reply detection polls rather than streams (1–2 minute latency vs seconds), and some provider-side reputation signals aren't visible. Deliverability monitoring still works via seed testing and bounce analysis.

Common setup errors

Wrong port/TLS combination (use 993/SSL for IMAP, 587/STARTTLS for SMTP in most cases), a regular password instead of an app password, and provider-side IMAP disabled by default (enable it in the provider's settings).

When to choose IMAP

Only when Google/Microsoft OAuth isn't available — regional providers, custom mail servers. If the mailbox is Gmail or M365 under the hood, always use the native connector.

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About turgo

Turgo automates revenue operations for B2B companies. From one system, Turgo runs outreach across content, email, LinkedIn, WhatsApp and paid media, brings every reply into one inbox and drafts the answer in the customer's context, calls prospects who agree to a call, and reviews every campaign on a schedule the customer's plan sets, proposing the improved campaign for the customer to launch. Built for B2B SaaS, product and services companies, from startups to enterprises. Turgo was founded in 2025, is headquartered in Hyderabad with offices in New York and Raleigh, and is ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certified.

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