Turgo AI

Connect your first mailbox

Collection Getting StartedReading time 3 minUpdated Jul 2026
TL;DR

Connect a Gmail or Outlook mailbox via OAuth. turgo checks deliverability health automatically. If the mailbox is new or hasn't sent recently, it goes into warm-up mode before agents can send at scale.

Connect a Gmail / Google Workspace mailbox

  1. Settings → Mailboxes → Connect Mailbox → Google Workspace.
  2. Authorize via OAuth (the account holder must do this — not an admin on their behalf).
  3. Grant the requested scopes: send mail, read replies, read settings.
  4. Wait for the health check (usually under 60 seconds).

Connect a Microsoft 365 / Outlook mailbox

  1. Settings → Mailboxes → Connect Mailbox → Microsoft 365.
  2. Authorize via OAuth.
  3. Grant the requested scopes: Mail.Send, Mail.Read, MailboxSettings.Read.
  4. Wait for the health check.

Understanding mailbox health

  • Health: Good (green) — mailbox is warmed and ready for production sending.
  • Health: Warming (amber) — mailbox needs warm-up before high-volume sending. Auto warm-up is on; ~14 days.
  • Health: At Risk (red) — deliverability has dropped. Agent pauses sending automatically. See Why is my mailbox throttled?

Verify SPF, DKIM, and DMARC

After connecting, check Settings → Mailboxes → [Mailbox] → Authentication. All three should be green. If any are red, see Set up SPF, DKIM, DMARC. Don't skip this — bad authentication kills deliverability immediately.

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About turgo

Turgo automates revenue operations for B2B companies. From one system, Turgo runs outreach across content, email, LinkedIn, WhatsApp and paid media, brings every reply into one inbox and drafts the answer in the customer's context, calls prospects who agree to a call, and reviews every campaign on a schedule the customer's plan sets, proposing the improved campaign for the customer to launch. Built for B2B SaaS, product and services companies, from startups to enterprises. Turgo was founded in 2025, is headquartered in Hyderabad with offices in New York and Raleigh, and is ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certified.

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